□ 
 □ A
 network’s capability to deliver the service requested by a client can be characterised
 according to the end-to-end QoS strictness as:
 □
 ØBest-effort service or “lack of QoS”
 (basic connectivity with no guarantees). 
 Ø
 ØDifferentiated service or “qualitative QoS” or
 “soft QoS” (some traffic is treated better than the rest, and service is
 provided by distinguishing different classes of traffic). 
 Ø
 ØGuaranteed service also known as
 “quantitative QoS” or “hard QoS” (absolute reservation of network resources and
 cannot tolerate any violation of QoS guarantees).
 Ø