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InTouch

New forms of connectivity for distributed social groups
InTouch was a two year, collaborative project between the Interact Lab, BT / Chimera and Victoria Real, funded by the UK’s ESRC, EPSRC and DTI PACCIT initiative.

The research was concerned with investigating the potential for online services to make use of the always-on and high-speed benefits of broadband technology in the home.


There were two strands to the study:

InTouch: Innovative support for social networks
Developing new online social network visualisations, designed to support asynchronous and synchronous connectivity within networks of friends, family and others who are geographically apart who want or need to keep in touch.

InTouch: Multi-player games
Investigating synchronous connectivity that arises between groups and individuals through online multiplayer gaming, with a particular focus on voiceover IP technology – i.e. the real-time ‘chat’ that often accompanies these games.

Events

We presented the VoIP and games strand of InTouch at a BT / PACCIT seminar day in London on October 13 2005, called Fun and Games and Learning.


Slides from this seminar can be downloaded from here.

We held two InTouch seminars in London on June 16 2004. These were: (i) Supporting social networks: design and evaluation of social software and (ii) Impact of Voiceover IP on the online gaming experience.


A copy of the seminar flyer can be downloaded from here.




Principle investigators:

Dr. Geraldine Fitzpatrick (Interact Lab, Sussex University)
Prof. Yvonne Rogers (Indiana University)
Dr. Michael Gardner (Chimera, Essex University)
Darren Prouty (Victoria Real)

Researchers and designers:

Hilary Smith (Interact Lab, Sussex University)

Mia Underwood (Interact Lab, Sussex University)
Dr. John Halloran (Interact Lab, Sussex University)
Debbie Diduca (Chimera, Essex University)
Mark Brady (Chimera, Essex University)
Jason George (Victoria Real)

Project manager:

Di Holm (BT Exact)

Past contributors:

Mike Scaife (Interact Lab, Sussex University)
Jon Yon (Victoria Real)
Andy Wyper (Victoria Real)
Colin Jenkinson (Victoria Real
)

Publications:

Smith, H., Fitzpatrick, G. and Rogers, Y. (2004) 'Eliciting reactive and reflective feedback for a social communication tool: a multi-session approach'. Proceedings of Designing Interactive Systems (DIS 2004), Cambridge, Massachusetts, 1-4 August 2004, pp 39-48.

Halloran, J., Fitzpatrick, G., Rogers, Y. and Marshall, P. (2004) "Does it matter if you don't know who's talking? Multiplayer gaming with voiceover IP". In Proceedings of CHI 2004.

Halloran, J., Rogers, Y. and Fitzpatrick, G. (2003) 'From text to talk: multiplayer games and voiceover IP'. Level Up: 1st International Digital Games Research Conference, 130-142

Smith, H., Rogers, Y. & Brady, M. (2003) 'Managing one's social network: Does age make a difference?'. Proceedings of INTERACT'03, Zurich, 1-5 September 2003, 551-558.

Brady, M., DiDuca, D. and Smith, H.(2003) 'A Novel LifeCycle of Collaborative Methods for the Design of Social Software'. Proceedings of The Good, The Bad and The Irrelevant conference, 3-5 September 2003, Helsinki, 336-340.

Smith, H., Rogers, Y. & Underwood, M. (2003) 'Managing personal and work email in the same box: Overcoming the tensions through new metaphors'. HOIT 2003 conference paper, Irvine, California, 6-8 April 2003.

Presentations:

Fitzpatrick, G. (2004) 'InTouch: New forms of connectivity for extended social networks'. PACCIT, London.

Fitzpatrick, G. (2005) 'The use of VoIP in online game playing: implications for collaborative e-learning'. BT/PACCIT event, Fun and Games and Learning, London.


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